Our dedicated team works closely with you through the entire duration of the software development cycle, to ideate and develop software specific to your business needs.
Web and Desktop Application Development
Rheal is a leading offshore development provider in India that caters to businesses throughout the world and across a variety of industries. Our clients range from small and medium enterprises to large businesses.
Our offshore development team can work in collaboration with your company's internal development team to comply with your competency, time, and budget expectations. Alternatively, we can even also create a dedicated team of a project manager & developers that undertakes all of your development needs.
We are committed to providing high quality, cutting-edge software development services to suit your business needs. We work tirelessly to ensure that the final product is in line with your expectations and satisfaction.
At Rheal, we are committed to your project from start to finish with 100% transparency at every stage of development.
We work with you to first examine your idea, understand and analyse your business goals, and establish expectations with regard to your timeframe and budget. Once we have a clear understanding of your vision and expectations, we begin to work on turning your idea into reality.
During the design phrase, we concentrate on developing a functional and dependable design that makes your software aesthetically pleasing and easy for your customers to use. Our focus is to create software that attracts people with its beautiful design and looks professional with respect to your industry.
Once we've established the perfect design for your software, we begin to work on its development. A Project Manager assigned to your project oversees the team and serves as your liaison for any questions that you may have and to keeps you regularly updated on the progress of the project via daily emails, Skype and status calls.
Quality & Testing
Quality assessment and testing are carried out concurrently with the development. We combines advanced testing tools with industry standards and practices to test your software for any potential risks and issues. Our goal is to ensure that any potential problems are caught early on so that we can create high quality software. The software is fully tested before delivery.
Delivery and Maintenance
Our relationship with you doesn't end when your final software has been delivered for you to share with your customers. Depending on your requirements, we can also provide you with maintenance and support services so that your software continues to run freely without any interruptions.
Help Desk Application
As with any large service provider, Buchanan Technologies has been traditionally offering offline and online Helpdesk support to their customers for logging and tracking service requests. However with a growing customer base and mega enterprises on board, BT faced a number of issues in its quest to commit to top-notch quality service to their customers. Rheal played a transformative role by understanding BT's business and customer needs and developed a solution specially designed to meet their work flow, performance tracking and reporting requirements. It helped BT service staff in meeting their SLA targets by embedding real time ticket tracking tools and designed the interface for managers to easily track their KPIs.
AMBS wanted to venture into the Practice Management System space which is a much larger market and they felt they had obvious synergies. Their primary reason for venturing into this space was the potential increase in their billing business. However they faced many obstacles. Notwithstanding these hurdles, the new product suite development and seamless integration between the products, that Rheal developed helped, AMBS widen their customer base. The practice management when integrated with the billing application was a great success because this saved the practices a great deal of time and effort. With the huge success of PMS, AMBS has now embarked on developing a patient portal solution with us.
"Our relationship with Rheal is crucial to our development and support process. Rheal's knowledge of our business provides value far beyond "outsourced programming", they are an integral part of our team."